TERMS AND CONDITIONS OF HOLLAND COSMETICS B.V.
• Goods are not supplied on a Sale or Return or Exchange Basis.
• All Goods Remain the Property of Holland cosmetics B.V. until payment is cleared. On delivery, the risk and ownership shall pass to the buyer, provided paid in full.
• Exchanges or Refunds need to be processed within 14 days of receiving goods.
• All sizes and descriptions are approximate.
• Loss or damage must be reported immediately, or no claim can be accepted.
• Goods returned must be in resalable condition and subject to a 15% goods. Handlingand restock fee. We retain the right to refuse any returns.
• We take no responsibility for damage sustained on post or carried orders E.& O.E
• We are not liable for any losses or damages due to not having stock of certain products.
• We are a VAT registered business and will follow VAT regulations.
• Invoices made out to Limited Companies and not paid, will be the personal responsibility of the directors, for any unpaid accounts.
• Any bounced cheques or declined credit card payments will be subject to a handling fee. Late payment Fee’s we will apply interest charges.
• Goods must be tested for fit for purpose, by the buyer before using / re-selling.
• Delivery Dates to note are approximate, and no claims may arise in delays in delivery.
• Under our terms, you agree to be placed on our database, and from time to time contacted for offers. Should you wish to opt out of such calls or marketing material, please state below “opt out”.
• By Writing Your Name in Print Below you Agree to abide by Holland cosmetics B.V. Condition of Sale as stated in our Terms and Conditions on this document.
• What happens when you confirm the order?
• After the confirmation of order by customer, we start processing your order in our warehouse. In the meantime you will receive a final invoice with shipping cost and payment information. Once we make ready your order it is not possible to cancel the order, it must be paid on time and if it’s getting late to pay, the extra cost will be calculated on customer
account, if the customer refuse to pay then we will be force to recover the amount by a debt collecting agency.
• What happens if you want to return the order?
• After you receive the order from us, it is not possible to returns the goods. As we are not accepting due to hygienic reasons because all of the products we sell are for skin and hair and we are not accepting back once it leaves our warehouse. For hair and extension, the rules apply the same because once it is removed from its original packing it cannot be taken back to resell.
• What if the mistake is from our side?
• If you receive a damaged product, which can happen during transport or something not delivered at all then we will be responsible for this, we will try to resolve the issue in the best way. For that, you need to contact our customer service, we will investigate and provide you possible solution.
• Cancellation period in case of a sale
• The legal 14 days cancellation period does not apply for the B2B customers who purchase from us.
Due to hygienic reasons, we are not obliged to accept the returns of all kinds of cosmetic products.